Chat Delay Action

This action will delay chat flow by a given amount of seconds. A typing indicator can be enabled to give the end user the feeling of someone typing on the chatbot end.

Settings

The action uses the following settings:

Setting	Description	Parsed
Chat Delay	The amount of seconds that Xenioo will wait on this action	✅
Show Typing Indicator	Show or hide a typing indicator on your chatbot channel	⛔

Remarks

You do not need to use this action to simulate typing of standard text: Xenioo already implements a chatbot wide typing simulation mechanism. Use this delay to simulate additional, processing related delay.

The chat delay applied should not be used to simulate a long process happening. On multiple platforms, a chat delay of more than 10 seconds will automatically hide the typing indicator and look like the chatbot has gone silent. To simulate an asynchronous operation please refer to broadcasts or behaviors scheduling.

Trigger

This action has no triggers.

Variables

This action does not produce any variable.

Availability

Channel specific availability follows the table below:

Channel	Availability
Facebook	Fully Available. Messenger typing indicator will timeout and hide automatically after 20 seconds.
WhatsApp	Fully Available
Telegram	Fully Available
Web	Fully Available
Alexa	Fully Available
Google Assistant	Fully Available
Slack	Fully Available
API	Fully Available

This action can be used only inside interactions and not as child of other actions. Any account can use this action regardless of subscription level.