File Action

This action will attach a generic file to the conversation that the user can download. You can add a file as an external URL or upload it to Xenioo storage.

Settings

The action uses the following settings:

Setting

Description

From Url

The file will be retrieved from the specified URL.

Upload To Storage

The file will be retrieved from your Xenioo Account storage.

Image URL

The fully qualified URL of the file

Friendly Filename

The name of the file you wish to appear on the client chat

Remarks

The Friendly Filename value, if used, will replace the storage or url filename shown to the end user. Not all platforms support this information and may still display the original filename. Refer to the Availabilty table to know on which platform you can use a Friendly Filename.

Trigger

This action has no triggers.

Variables

This action does not produce any variable.

Availability

Channel specific availability follows the table below:

Channel

Availability

Facebook

Files will be by default embedded as attachments. Facebook 25MB limit will apply. No Friendly Filename.

WhatsApp

Provider Dependent. Please see relevant information. No Friendly Filename.

Telegram

Fully Available

Web

Fully Available

Alexa

Not Available.

Google Assistant

Not Available.

Slack

Fully Available. No Friendly Filename.

API

Fully Available

This action can be used only inside interactions and not as child of other actions. Any account can use this action regardless of subscription level.

Last updated