# Send Mail Action

This action will send a Xenioo mail message to one or more recipients containing variables, tags and chat status. Can be used as an alert or for mailing integrations. 

![](/files/-LhfC-OJKuXkwE-fQTvW)

### Settings

The action uses the following settings:

| Setting    | Description                       | [Parsed](/actions-and-operations/dynamic-parsing.md) |
| ---------- | --------------------------------- | ---------------------------------------------------- |
| Recipients | The recipients of the message.    | :white\_check\_mark:                                 |
| Subject    | The subject of the mail message   | :white\_check\_mark:                                 |
| Body       | The full body of the mail message | :white\_check\_mark:                                 |

### Remarks

This action does not require any additional external provider setup but will send an email with full Xenioo logo branding. To personalize the layout you can either choose to send a [Custom Mail](/actions-and-operations/integration/xenioo.bots.actions.base.sendcustommailmessageaction.md) or go for a full [SendGrid integration](/actions-and-operations/integration/xenioo.bots.actions.base.integrations.sendgridmailaction.md).

Multiple addresses can be specified in the Recipients field by separating each one with a semicolon.

The Body setting can contain full html formatting. Different mail clients may choose to render custom html differently.

### Trigger

This action does not trigger any event.

### Variables

This action does not produce any variable.

### Availability

Channel specific availability follows the table below:

| Channel          | Availability     |
| ---------------- | ---------------- |
| Facebook         | Fully Available. |
| WhatsApp         | Fully Available. |
| Telegram         | Fully Available. |
| Web              | Fully Available. |
| Alexa            | Fully Available. |
| Google Assistant | Fully Available. |
| Slack            | Fully Available. |
| API              | Fully Available. |

This action can be used only inside interactions and not as child of other actions. This action requires a [Premium Account](/basic-concepts/your-account/upgrading-from-free.md) to be used on a live chatbot.


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# Agent Instructions: Querying This Documentation

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```
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```

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.