On Trigger
Trigger broadcasts are sent to your users after specific events. This type of broadcast is usually used to ping-back users after they left the conversation or give additional informations after a while.
Using variable based triggers you can also have operational broadcasts that trigger specific contents whenever the user does very specific actions using your chatbot.
Trigger Timing
You can choose here after how much time the trigger should invoke the current broadcast. The minimum timing is 1 minute and can go up to several months later.
Trigger
This field will let you choose the type of action that triggers the broadcast. Different triggers may require additional settings.
Trigger | Description |
Last Interaction | The trigger will be fired after the specified amount of time has passed since the last user interaction |
First Interaction | This trigger will be fired after the specified amount of time has passed since the first interaction |
Variable Changed | This trigger will be fired after the specified amount of time has passed since the specified variable value is changed. |
Tag Set | This trigger will be fired after the specified amount of time has passed since the specified tag has been created. |
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