# Basic Concepts - [Your Account](/basic-concepts/your-account.md): Xenioo offers a number of upgrade paths that will allow your chatbot to grow together with your business requirements. Not just pre-made plans but fine-tuned solutions for all your needs. - [The Free plan](/basic-concepts/your-account/the-free-plan.md) - [Upgrading to a paid plan](/basic-concepts/your-account/upgrading-from-free.md) - [Canceling your subscription](/basic-concepts/your-account/cancelling-your-subscription.md) - [Deleting your account](/basic-concepts/your-account/deleting-your-account.md) - [Additional Packages](/basic-concepts/your-account/additional-packages.md) - [Support](/basic-concepts/your-account/support.md) - [Payment & Invoicing](/basic-concepts/your-account/payment-and-invoicing.md) - [Messages Count](/basic-concepts/your-account/messages-count.md) - [Designing your Chatbot](/basic-concepts/the-chatbot-designer.md): Designing is one the core steps of your chatbot creation. Take your time to grasp the concepts of the advanced Xenioo approach and get the most of our design flow. - [Introduction](/basic-concepts/the-chatbot-designer/your_chatbot.md) - [Behaviors](/basic-concepts/the-chatbot-designer/behaviours_concepts.md) - [Interactions](/basic-concepts/the-chatbot-designer/interactions_concepts.md) - [Actions and Operations](/basic-concepts/the-chatbot-designer/actions_and_operations.md) - [Chatbot Details](/basic-concepts/chatbot-details.md): Your chatbot has multiple default settings that can be changed as well as a full team and operators management section you can oversee directly as a standard team or pro team user. - [Chatbot Settings](/basic-concepts/chatbot-details/chatbot-settings.md): The settings page of your chatbot allows you to change or review many global aspects of your chatbot. You can find in the following pages a full reference of all the fields and configurations. - [General Chatbot Settings](/basic-concepts/chatbot-details/chatbot-settings/general.md): The settings page of your chatbot allows you to change or review many global aspects of your chatbot. - [Chatbot Conversation Settings](/basic-concepts/chatbot-details/chatbot-settings/conversation.md): The settings page of your chatbot allows you to change or review many global aspects of your chatbot. - [Chatbot Integration Settings](/basic-concepts/chatbot-details/chatbot-settings/integration.md): The integration settings page of your chatbot allows you to change or review many global aspects of your chatbot. Additional integrations are available as actions on your chatbot flow. - [Teams](/basic-concepts/chatbot-details/chatbot-teams.md) - [Team Permissions](/basic-concepts/chatbot-details/chatbot-teams/permissions.md) - [Team Message Templates](/basic-concepts/chatbot-details/chatbot-teams/team-message-templates.md) - [Team Member Access](/basic-concepts/chatbot-details/chatbot-teams/team-member-access.md) - [Backup & Restore](/basic-concepts/chatbot-details/backup-and-restore.md) - [Clone and Reference Clone](/basic-concepts/chatbot-details/clone-and-reference-clone.md) - [Publishing](/basic-concepts/publishing.md): Xenioo publishing process is meant to be fast and straightforward. Each channel has its own configuration and powerful settings. - [Live & Draft Chatbots](/basic-concepts/publishing/live-and-draft-chatbots.md): Xenioo uses a unique Live & Draft approach for all of your chatbot data that allows you to work on your chatbot without harming your live services. - [Publish Your Bot](/basic-concepts/publishing/publish-your-bot.md) - [Channels](/basic-concepts/publishing/channels.md): Xenioo channels are an ever growing collection of chat and voice platforms where you chatbot can live and communicate with users. - [Web](/basic-concepts/publishing/channels/web.md) - [Web Variables](/basic-concepts/publishing/channels/web/web-variables.md) - [WordPress](/basic-concepts/publishing/channels/web/wordpress.md) - [Widget Customization](/basic-concepts/publishing/channels/web/widget-customization.md) - [Initialization](/basic-concepts/publishing/channels/web/widget-customization/initialization.md) - [Scripting](/basic-concepts/publishing/channels/web/widget-customization/scripting.md) - [WhatsApp](/basic-concepts/publishing/channels/whatsapp.md) - [WhatsApp Variables](/basic-concepts/publishing/channels/whatsapp/whatsapp-variables.md) - [First Message Processing](/basic-concepts/publishing/channels/whatsapp/the-opt-in-message.md) - [Configuring Providers](/basic-concepts/publishing/channels/whatsapp/configuring-providers.md) - [Infobip](/basic-concepts/publishing/channels/whatsapp/configuring-providers/infobip.md) - [ZOKO](/basic-concepts/publishing/channels/whatsapp/configuring-providers/zoko.md) - [MessengerPeople](/basic-concepts/publishing/channels/whatsapp/configuring-providers/messengerpeople.md) - [Twilio](/basic-concepts/publishing/channels/whatsapp/configuring-providers/twilio.md) - [Chat-API](/basic-concepts/publishing/channels/whatsapp/configuring-providers/chat-api.md) - [Maytapi](/basic-concepts/publishing/channels/whatsapp/configuring-providers/maytapi.md) - [Wassenger](/basic-concepts/publishing/channels/whatsapp/configuring-providers/wassenger.md) - [Waboxapp](/basic-concepts/publishing/channels/whatsapp/configuring-providers/waboxapp.md) - [RCS](/basic-concepts/publishing/channels/rcs.md) - [RCS Variables](/basic-concepts/publishing/channels/rcs/rcs-variables.md) - [Configuring Providers](/basic-concepts/publishing/channels/rcs/configuring-providers.md) - [LINK Mobility](/basic-concepts/publishing/channels/rcs/configuring-providers/link-mobility.md) - [Google Business Messages](/basic-concepts/publishing/channels/google-business-messages.md) - [Google Business Messages Variables](/basic-concepts/publishing/channels/google-business-messages/google-business-messages-variables.md) - [SMS](/basic-concepts/publishing/channels/sms.md) - [SMS Variables](/basic-concepts/publishing/channels/sms/sms-variables.md) - [Configuring Providers](/basic-concepts/publishing/channels/sms/configuring-providers.md) - [LINK Mobility](/basic-concepts/publishing/channels/sms/configuring-providers/link-mobility.md) - [Facebook](/basic-concepts/publishing/channels/facebook.md) - [Facebook Ads Integration](/basic-concepts/publishing/channels/facebook/facebook-ads-integration.md) - [Feed Integration](/basic-concepts/publishing/channels/facebook/feed-integration.md) - [Messenger Referral](/basic-concepts/publishing/channels/facebook/messenger-referral.md) - [Facebook Variables](/basic-concepts/publishing/channels/facebook/facebook-variables.md) - [Moving users from an existing bot to Xenioo](/basic-concepts/publishing/channels/facebook/moving-users-from-an-existing-bot-to-xenioo.md) - [Telegram](/basic-concepts/publishing/channels/telegram.md) - [Telegram Deep Linking](/basic-concepts/publishing/channels/telegram/telegram-referral.md) - [Telegram Variables](/basic-concepts/publishing/channels/telegram/telegram-variables.md) - [Slack](/basic-concepts/publishing/channels/slack.md) - [Configuring Slack](/basic-concepts/publishing/channels/slack/publishing-to-slack.md) - [Slack Variables](/basic-concepts/publishing/channels/slack/slack-variables.md) - [Microsoft Teams](/basic-concepts/publishing/channels/microsoft-teams.md) - [Microsoft Teams Variables](/basic-concepts/publishing/channels/microsoft-teams/microsoft-teams-variables.md) - [Discord](/basic-concepts/publishing/channels/discord.md) - [Discord Variables](/basic-concepts/publishing/channels/discord/discord-variables.md) - [Alexa](/basic-concepts/publishing/channels/alexa.md) - [Troubleshooting](/basic-concepts/publishing/channels/alexa/troubleshooting.md) - [Alexa Variables](/basic-concepts/publishing/channels/alexa/alexa-variables.md) - [Google Assistant](/basic-concepts/publishing/channels/google-assistant.md) - [Google Assistant Variables](/basic-concepts/publishing/channels/google-assistant/google-assistant-variables.md) - [Phone](/basic-concepts/publishing/channels/phone.md) - [Phone Variables](/basic-concepts/publishing/channels/phone/phone-variables.md) - [Configuring Providers](/basic-concepts/publishing/channels/phone/configuring-providers.md) - [Voximplant](/basic-concepts/publishing/channels/phone/configuring-providers/voximplant.md) - [Custom](/basic-concepts/publishing/channels/customchannel.md) - [REST Reference Guide](/basic-concepts/publishing/channels/customchannel/rest-reference-guide.md) - [API Variables](/basic-concepts/publishing/channels/customchannel/api-variables.md) - [Users and Conversation Persistance](/basic-concepts/users-and-conversation-persistance.md)