# Basic Concepts - [Your Account](https://docs10.xenioo.com/basic-concepts/your-account.md): Xenioo offers a number of upgrade paths that will allow your chatbot to grow together with your business requirements. Not just pre-made plans but fine-tuned solutions for all your needs. - [The Free plan](https://docs10.xenioo.com/basic-concepts/your-account/the-free-plan.md) - [Upgrading to a paid plan](https://docs10.xenioo.com/basic-concepts/your-account/upgrading-from-free.md) - [Canceling your subscription](https://docs10.xenioo.com/basic-concepts/your-account/cancelling-your-subscription.md) - [Deleting your account](https://docs10.xenioo.com/basic-concepts/your-account/deleting-your-account.md) - [Additional Packages](https://docs10.xenioo.com/basic-concepts/your-account/additional-packages.md) - [Support](https://docs10.xenioo.com/basic-concepts/your-account/support.md) - [Payment & Invoicing](https://docs10.xenioo.com/basic-concepts/your-account/payment-and-invoicing.md) - [Messages Count](https://docs10.xenioo.com/basic-concepts/your-account/messages-count.md) - [Designing your Chatbot](https://docs10.xenioo.com/basic-concepts/the-chatbot-designer.md): Designing is one the core steps of your chatbot creation. Take your time to grasp the concepts of the advanced Xenioo approach and get the most of our design flow. - [Introduction](https://docs10.xenioo.com/basic-concepts/the-chatbot-designer/your_chatbot.md) - [Behaviors](https://docs10.xenioo.com/basic-concepts/the-chatbot-designer/behaviours_concepts.md) - [Interactions](https://docs10.xenioo.com/basic-concepts/the-chatbot-designer/interactions_concepts.md) - [Actions and Operations](https://docs10.xenioo.com/basic-concepts/the-chatbot-designer/actions_and_operations.md) - [Chatbot Details](https://docs10.xenioo.com/basic-concepts/chatbot-details.md): Your chatbot has multiple default settings that can be changed as well as a full team and operators management section you can oversee directly as a standard team or pro team user. - [Chatbot Settings](https://docs10.xenioo.com/basic-concepts/chatbot-details/chatbot-settings.md): The settings page of your chatbot allows you to change or review many global aspects of your chatbot. You can find in the following pages a full reference of all the fields and configurations. - [General Chatbot Settings](https://docs10.xenioo.com/basic-concepts/chatbot-details/chatbot-settings/general.md): The settings page of your chatbot allows you to change or review many global aspects of your chatbot. - [Chatbot Conversation Settings](https://docs10.xenioo.com/basic-concepts/chatbot-details/chatbot-settings/conversation.md): The settings page of your chatbot allows you to change or review many global aspects of your chatbot. - [Chatbot Integration Settings](https://docs10.xenioo.com/basic-concepts/chatbot-details/chatbot-settings/integration.md): The integration settings page of your chatbot allows you to change or review many global aspects of your chatbot. Additional integrations are available as actions on your chatbot flow. - [Teams](https://docs10.xenioo.com/basic-concepts/chatbot-details/chatbot-teams.md) - [Team Permissions](https://docs10.xenioo.com/basic-concepts/chatbot-details/chatbot-teams/permissions.md) - [Team Message Templates](https://docs10.xenioo.com/basic-concepts/chatbot-details/chatbot-teams/team-message-templates.md) - [Team Member Access](https://docs10.xenioo.com/basic-concepts/chatbot-details/chatbot-teams/team-member-access.md) - [Backup & Restore](https://docs10.xenioo.com/basic-concepts/chatbot-details/backup-and-restore.md) - [Clone and Reference Clone](https://docs10.xenioo.com/basic-concepts/chatbot-details/clone-and-reference-clone.md) - [Publishing](https://docs10.xenioo.com/basic-concepts/publishing.md): Xenioo publishing process is meant to be fast and straightforward. Each channel has its own configuration and powerful settings. - [Live & Draft Chatbots](https://docs10.xenioo.com/basic-concepts/publishing/live-and-draft-chatbots.md): Xenioo uses a unique Live & Draft approach for all of your chatbot data that allows you to work on your chatbot without harming your live services. - [Publish Your Bot](https://docs10.xenioo.com/basic-concepts/publishing/publish-your-bot.md) - [Channels](https://docs10.xenioo.com/basic-concepts/publishing/channels.md): Xenioo channels are an ever growing collection of chat and voice platforms where you chatbot can live and communicate with users. - [Web](https://docs10.xenioo.com/basic-concepts/publishing/channels/web.md) - [Web Variables](https://docs10.xenioo.com/basic-concepts/publishing/channels/web/web-variables.md) - [WordPress](https://docs10.xenioo.com/basic-concepts/publishing/channels/web/wordpress.md) - [Widget Customization](https://docs10.xenioo.com/basic-concepts/publishing/channels/web/widget-customization.md) - [Initialization](https://docs10.xenioo.com/basic-concepts/publishing/channels/web/widget-customization/initialization.md) - [Scripting](https://docs10.xenioo.com/basic-concepts/publishing/channels/web/widget-customization/scripting.md) - [WhatsApp](https://docs10.xenioo.com/basic-concepts/publishing/channels/whatsapp.md) - [WhatsApp Variables](https://docs10.xenioo.com/basic-concepts/publishing/channels/whatsapp/whatsapp-variables.md) - [First Message Processing](https://docs10.xenioo.com/basic-concepts/publishing/channels/whatsapp/the-opt-in-message.md) - [Configuring Providers](https://docs10.xenioo.com/basic-concepts/publishing/channels/whatsapp/configuring-providers.md) - [Infobip](https://docs10.xenioo.com/basic-concepts/publishing/channels/whatsapp/configuring-providers/infobip.md) - [ZOKO](https://docs10.xenioo.com/basic-concepts/publishing/channels/whatsapp/configuring-providers/zoko.md) - [MessengerPeople](https://docs10.xenioo.com/basic-concepts/publishing/channels/whatsapp/configuring-providers/messengerpeople.md) - [Twilio](https://docs10.xenioo.com/basic-concepts/publishing/channels/whatsapp/configuring-providers/twilio.md) - [Chat-API](https://docs10.xenioo.com/basic-concepts/publishing/channels/whatsapp/configuring-providers/chat-api.md) - [Maytapi](https://docs10.xenioo.com/basic-concepts/publishing/channels/whatsapp/configuring-providers/maytapi.md) - [Wassenger](https://docs10.xenioo.com/basic-concepts/publishing/channels/whatsapp/configuring-providers/wassenger.md) - [Waboxapp](https://docs10.xenioo.com/basic-concepts/publishing/channels/whatsapp/configuring-providers/waboxapp.md) - [RCS](https://docs10.xenioo.com/basic-concepts/publishing/channels/rcs.md) - [RCS Variables](https://docs10.xenioo.com/basic-concepts/publishing/channels/rcs/rcs-variables.md) - [Configuring Providers](https://docs10.xenioo.com/basic-concepts/publishing/channels/rcs/configuring-providers.md) - [LINK Mobility](https://docs10.xenioo.com/basic-concepts/publishing/channels/rcs/configuring-providers/link-mobility.md) - [Google Business Messages](https://docs10.xenioo.com/basic-concepts/publishing/channels/google-business-messages.md) - [Google Business Messages Variables](https://docs10.xenioo.com/basic-concepts/publishing/channels/google-business-messages/google-business-messages-variables.md) - [SMS](https://docs10.xenioo.com/basic-concepts/publishing/channels/sms.md) - [SMS Variables](https://docs10.xenioo.com/basic-concepts/publishing/channels/sms/sms-variables.md) - [Configuring Providers](https://docs10.xenioo.com/basic-concepts/publishing/channels/sms/configuring-providers.md) - [LINK Mobility](https://docs10.xenioo.com/basic-concepts/publishing/channels/sms/configuring-providers/link-mobility.md) - [Facebook](https://docs10.xenioo.com/basic-concepts/publishing/channels/facebook.md) - [Facebook Ads Integration](https://docs10.xenioo.com/basic-concepts/publishing/channels/facebook/facebook-ads-integration.md) - [Feed Integration](https://docs10.xenioo.com/basic-concepts/publishing/channels/facebook/feed-integration.md) - [Messenger Referral](https://docs10.xenioo.com/basic-concepts/publishing/channels/facebook/messenger-referral.md) - [Facebook Variables](https://docs10.xenioo.com/basic-concepts/publishing/channels/facebook/facebook-variables.md) - [Moving users from an existing bot to Xenioo](https://docs10.xenioo.com/basic-concepts/publishing/channels/facebook/moving-users-from-an-existing-bot-to-xenioo.md) - [Telegram](https://docs10.xenioo.com/basic-concepts/publishing/channels/telegram.md) - [Telegram Deep Linking](https://docs10.xenioo.com/basic-concepts/publishing/channels/telegram/telegram-referral.md) - [Telegram Variables](https://docs10.xenioo.com/basic-concepts/publishing/channels/telegram/telegram-variables.md) - [Slack](https://docs10.xenioo.com/basic-concepts/publishing/channels/slack.md) - [Configuring Slack](https://docs10.xenioo.com/basic-concepts/publishing/channels/slack/publishing-to-slack.md) - [Slack Variables](https://docs10.xenioo.com/basic-concepts/publishing/channels/slack/slack-variables.md) - [Microsoft Teams](https://docs10.xenioo.com/basic-concepts/publishing/channels/microsoft-teams.md) - [Microsoft Teams Variables](https://docs10.xenioo.com/basic-concepts/publishing/channels/microsoft-teams/microsoft-teams-variables.md) - [Discord](https://docs10.xenioo.com/basic-concepts/publishing/channels/discord.md) - [Discord Variables](https://docs10.xenioo.com/basic-concepts/publishing/channels/discord/discord-variables.md) - [Alexa](https://docs10.xenioo.com/basic-concepts/publishing/channels/alexa.md) - [Troubleshooting](https://docs10.xenioo.com/basic-concepts/publishing/channels/alexa/troubleshooting.md) - [Alexa Variables](https://docs10.xenioo.com/basic-concepts/publishing/channels/alexa/alexa-variables.md) - [Google Assistant](https://docs10.xenioo.com/basic-concepts/publishing/channels/google-assistant.md) - [Google Assistant Variables](https://docs10.xenioo.com/basic-concepts/publishing/channels/google-assistant/google-assistant-variables.md) - [Phone](https://docs10.xenioo.com/basic-concepts/publishing/channels/phone.md) - [Phone Variables](https://docs10.xenioo.com/basic-concepts/publishing/channels/phone/phone-variables.md) - [Configuring Providers](https://docs10.xenioo.com/basic-concepts/publishing/channels/phone/configuring-providers.md) - [Voximplant](https://docs10.xenioo.com/basic-concepts/publishing/channels/phone/configuring-providers/voximplant.md) - [Custom](https://docs10.xenioo.com/basic-concepts/publishing/channels/customchannel.md) - [REST Reference Guide](https://docs10.xenioo.com/basic-concepts/publishing/channels/customchannel/rest-reference-guide.md) - [API Variables](https://docs10.xenioo.com/basic-concepts/publishing/channels/customchannel/api-variables.md) - [Users and Conversation Persistance](https://docs10.xenioo.com/basic-concepts/users-and-conversation-persistance.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs10.xenioo.com/basic-concepts.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.