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  1. Basic Concepts
  2. Your Account

Deleting your account

PreviousCanceling your subscriptionNextAdditional Packages

Last updated 4 years ago

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It is possible to fully delete your Xenioo account.

Canceling your account means that all your account information as well as chatbots, conversations and any other data associated with your account, will be deleted forever.

It is NOT possible to delete an account that has yet any active paid subscription. Any account that still has an unpaid subscription fee must wait until the end of the billing cycle before attempting to delete.

This action cannot be undone! Once your account is deleted there is no way to get it back.

In order to delete your account, just follow the steps below:

  • Login to your Xenioo account

  • Click on your avatar icon, on the upper right corner of the page

  • Select "Account"

  • Click on "Delete Account" on the left menu

Once your account is canceled, you should still manually unsubscribe from the Xenioo mailing list to stop any further communication coming from Xenioo.