Interactive Message Action
Last updated
Last updated
This operation will add a new card in a carousel template. Each card can have text, an image, multiple buttons and a default URL.
The action uses the following settings:
Setting | Description | |
Message Type | The type of interactive message that will be displayed | |
Header Type | The type of header to be used | |
Header Text | The text of the header, when Header Type is set to Text | |
Content Source | The source of the header content, when Header Type is set to Image, Video or Document | |
Body Text | The text of the main body of the message | |
Footer Text | The text of the footer | |
Button List Title | The title of the button that will open the list ina Button List message type |
Interactive Message are a WhatsApp native message type. On channels that do not have this type of message, Xenioo will automatically revert to a standard Carousel Action.
Interactive Messages are available only on WhatsApp Business Providers. Not all WhatsApp providers are capable of correctly rendering this type of message. Please find below a list of the currently supported providers:
Provider | Buttons List | Reply Buttons |
LINK Mobility | Supported | Supported |
Messenger People | Supported | Supported |
Button messages can have a maximum of 3 buttons while Button Lists can go up to 10.
This action has no triggers.
This action does not produce any variable.
Channel specific availability follows the table below:
Channel | Availability |
Revert to Carousel. | |
Provider Dependent | |
Telegram | Revert to Carousel. |
Web | Revert to Carousel. |
Alexa | Not Available |
Google Assistant | Fully Available. |
Slack | Fully Available. |
Teams | Revert to Carousel. |
API | Fully Available. |
This action can be used only inside interactions and not as child of other actions. This action requires a Premium Account to be used on a live chatbot.
