> For the complete documentation index, see [llms.txt](https://docs10.xenioo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs10.xenioo.com/actions-and-operations/cards/interactive-message-action.md).

# Interactive Message Action

This operation will add a new card in a carousel template. Each card can have text, an image, multiple buttons and a default URL.

![](/files/-MiG4C5u1KHXKo5acl0r)

### Settings

The action uses the following settings:

| Setting           | Description                                                                           | [Parsed](/actions-and-operations/dynamic-parsing.md) |
| ----------------- | ------------------------------------------------------------------------------------- | ---------------------------------------------------- |
| Message Type      | The type of interactive message that will be displayed                                | :no\_entry:                                          |
| Header Type       | The type of header to be used                                                         | :no\_entry:                                          |
| Header Text       | The text of the header, when Header Type is set to Text                               | :white\_check\_mark:                                 |
| Content Source    | The source of the header content, when Header Type is set to Image, Video or Document | :no\_entry:                                          |
| Body Text         | The text of the main body of the message                                              | :white\_check\_mark:                                 |
| Footer Text       | The text of the footer                                                                | :white\_check\_mark:                                 |
| Button List Title | The title of the button that will open the list ina Button List message type          | :white\_check\_mark:                                 |

### Remarks

Interactive Message are a WhatsApp native message type. On channels that do not have this type of message, Xenioo will automatically revert to a standard [Carousel Action](/actions-and-operations/cards/xenioo.bots.actions.base.generictemplateaction.md).

Interactive Messages are available only on WhatsApp Business Providers. Not all WhatsApp providers are capable of correctly rendering this type of message. Please find below a list of the currently supported providers:

| Provider         | Buttons List | Reply Buttons |
| ---------------- | ------------ | ------------- |
| LINK Mobility    | Supported    | Supported     |
| Messenger People | Supported    | Supported     |

Button messages can have a maximum of 3 buttons while Button Lists can go up to 10.

### Trigger

This action has no triggers.

### Variables

This action does not produce any variable.

### Availability

Channel specific availability follows the table below:

| Channel          | Availability        |
| ---------------- | ------------------- |
| Facebook         | Revert to Carousel. |
| WhatsApp         | Provider Dependent  |
| Telegram         | Revert to Carousel. |
| Web              | Revert to Carousel. |
| Alexa            | Not Available       |
| Google Assistant | Fully Available.    |
| Slack            | Fully Available.    |
| Teams            | Revert to Carousel. |
| API              | Fully Available.    |

This action can be used only inside interactions and not as child of other actions. This action requires a [Premium Account](/basic-concepts/your-account/upgrading-from-free.md) to be used on a live chatbot.


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