> For the complete documentation index, see [llms.txt](https://docs10.xenioo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs10.xenioo.com/basic-concepts/publishing/channels/whatsapp/configuring-providers/infobip.md).

# Infobip

{% hint style="info" %}
Infobip is a Whatsapp Business solution. Please make sure to follow the [necessary steps](https://www.infobip.com/products/whatsapp-business) to enable a Whatsapp business phone number.
{% endhint %}

To configure the [Infobip ](https://www.infobip.com/)WhatsApp provider follow the steps detailed below:

* Login to your infobip account
* On the left side, click on the [Apps ](https://portal.infobip.com/apps/)menu icon
* On the Apps page, choose "numbers"

![](/files/-MB9ukvyIqp26tUGPJi8)

* In the target page you should see your current Whatsapp business number
* Copy the number into the Xenioo Phone Number field, then click on the number in the Infobip page.
* On the right side of the page a keyword configuration should appear
* You should have no active keywords. If you have, make sure that the one you're adding is related to **"ANY OTHER KEYWORD".** 
* Edit the new keyword endpoint by simply adding the Xenioo Hook Url in the Url box then press Save.

![](/files/-MB9yu0gE0XxbmPWjAkK)

* After the hook as been saved, head to your account configuration and look for the API Keys Management section. From there, click on the Manage API Keys link.
* Click on the NEW API KEY button to create a new api key then copy it and paste it in the API Key field on the Xenioo publishing page.
* While being logged in infobip, head to the [API pages here](https://dev.infobip.com/#programmable-communications/omni-failover/list-all-omni-failover-scenarios). Copy the very first Url you see into the Personalized Base Url field of Xenioo.
* Click on publish
* Congratulations! Your Xenioo chatbot is online!


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs10.xenioo.com/basic-concepts/publishing/channels/whatsapp/configuring-providers/infobip.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.