NLP Processing Action

This operation will trigger when a specific NLP statement is detected with a given confidence. This operation is global and can be activated anywhere during the conversation.

Settings

The action uses the following settings:

Setting	Description	Parsed
Intent	The local or global NLP intents that you want to detect	✅
Confidence	The minimum confidence required to trigger this action	⛔
Append Entities	If enabled entities detected by this intent will be appended to existing entity variables. If disabled, entities values will override the current variable values.	⛔
React to Page Comments	Enable or Disable real-time Facebook post integration.	⛔
Specific Post Id	Contains the full Facebook post id to be watched. If left empty, the trigger will fire for any post on your page.	✅

Remarks

Intents that have an active automatic redirection or reply will not be listed in the Intents list in this action. These intents have their own automatic trigger and cannot be used inside the chatbot builder.

If multiple intents are selected, only the best one will be checked against the given confidence.

Trigger

NLP Detected. This action will trigger any child operation as soon as the user input is matching the selected intent with at least the specified confidence.

Variables

This action produces the following variables after being triggered:

Variable	Description
last_detected_intent	The full name of the detected intent.
detected_locale	The locale of the detected intent.
last_entity	The full list of all entities values separated by a semicolon

Every entity specified in the detected expression will be translated to a runtime variable named after the entity name.

Availability

Channel specific availability follows the table below:

Channel	Availability
Facebook	Fully Available.
WhatsApp	Fully Available.
Telegram	Fully Available.
Web	Fully Available.
Alexa	Not Available. Out of AI Detection is not supported inside skills.
Google Assistant	Fully Available.
Slack	Fully Available.
API	Fully Available.

This action can be used only at Bot Global level or Behavior level. Any account can use this action regardless of subscription level.