IBM Watson Assistant Detection Action

This action will parse any user text through IBM Watson Assistant AI engine. The conversation will not hold as a direct input. This action will trigger whenever the user text matches the configured intent.

Settings

The action uses the following settings:

Remarks

When used inside an interaction or behavior, this action is not blocking. The conversation is not halted and the user can continue freely. If you want to stop the user until the question requirements have been met, you can use the IBM Watson Assistant Input.

This action is optimized to use IBM Watson API only once per user input. Even using multiple IBM Watson Detection actions will result in a single API call. Every IBM Watson AP call will count as an additional chatbot message.

Any integration issue that Xenioo encounters during IBM Watson API calls can be found inside each conversation Execution Diagram or inside the chatbot preview Execution Diagram.

If required, instead of the standard Workspace Id, the Legacy v1 Workspace URL can be found the API Details page you can see in the following picture:

Trigger

On Intent Detected. This action will trigger any child operation as soon as the user input is matching the selected intent with at least the specified confidence.

Variables

This action produces the following variables after being triggered:

Every entity specified in the detected expression will be translated to a runtime variable named after the entity name.

Availability

Channel specific availability follows the table below:

This action can be used only at Bot Global level or Behavior level. This action is available only to Premium Accounts.

Further Reading

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