Reset Conversation Action

This action reset the conversation position to the default starting behaviour and interaction and all non basic variables and tags from the current conversation.

Settings

The action uses the following settings:

Setting

Description

Reset Variables And Tags

Enable this flag to force clearing of all all non basic variables and tags.

Reset Conversation Position

Enable this flag to set conversation position to chatbot defaults

Remarks

Use this action whenever you need to reset the current conversation from the flow and/or clear any variable you may have used. Using both reset of variables and tags and reset of conversation position will basically put back the user to the starting point without removing the contact.

As soon as the conversation position is reset, your user will receive your chatbot starting message.

Trigger

This action does not have any trigger.

Variables

This action does not produce any variable.

Availability

Channel specific availability follows the table below:

Channel

Availability

Facebook

Fully Available.

WhatsApp

Fully Available.

Telegram

Fully Available.

Web

Fully Available.

Alexa

Fully Available.

Google Assistant

Fully Available.

Slack

Fully Available.

API

Fully Available.

This action can be used inside interactions and as child of other actions. This action requires a Premium Account to be used on a live chatbot.

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