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  1. Actions And Operations
  2. Input

Global Detection Action

PreviousVoice Input ActionNextDialogflow

Last updated 5 years ago

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This action will parse every text sent to the current by the user. This action will not hold the conversation and wait for an answer but will be triggered anywhere during an interaction flow.

Settings

The action uses the following settings:

Setting

Description

NLP or Text

Set the type of detection that should be performed

NLP Intent

Detection Confidence

The minimum detection confidence that need to be reached to trigger this action

Append Detected Entities

If enabled will append detected entities values to the current runtime variables that already hold entity values

Control Expression

A simple text or full Regular Expression match string

Target Variable

The variable that will hold the user text that triggered the action.

Remarks

This action is not blocking. The conversation is not halted and the user can continue freely. If you want to stop the user until the question requirements have been met you should use input actions.

Text detection can happen in two different ways: using simple text or using a Regular Expression.

  • Simple text The text you enter in Control Expression is directly matched with the user input. For example entering this is awesome will match any sentence containing that exact text. You can use a pipe (|) symbol to match multiple sentences. So to match this is awesome and this is great, you can enter this is awesome|this is great in Control Expression.

Regardless or the selected method, text detection is always case insensitive.

If multiple intents are selected, only the best one will be checked against the given confidence.

Trigger

On User Input Detected. This action will trigger any child operation as soon as the user input is matching the specified Control Expression or the selected intent.

Variables

This action produces the following variables after being triggered:

Variable

Description

last_detected_intent

The intent detected during last input

detected_locale

The locale of the intent detected

last_entity

The full list of all entities values separated by a semicolon

Availability

Channel specific availability follows the table below:

Channel

Availability

Facebook

Fully Available.

WhatsApp

Fully Available.

Telegram

Fully Available.

Web

Fully Available.

Alexa

Not Available. Out of AI Detection is not supported inside skills.

Google Assistant

Fully Available.

Slack

Fully Available.

API

Fully Available.

The name of the intents that should be detected. Only or intents are listed here.

Regular Expression Xenioo supports standard . The input text will be matched against the regular expression specified in Control Expression.

Every specified in the detected will be translated to a runtime variable named after the entity name.

This action can be used only at or Any account can use this action regardless of .

Regular Expression notation
entity
expression
⛔
✅
⛔
⛔
✅
✅
Parsed
interaction
subscription level
global
Bot Global level
Behavior level.
manually activated