Tag Switch Action
Use this action to execute operations based on the existence of a specific tag. You can, for example, change the conversation flow redirecting the user to a different interaction.
Settings
The action uses the following settings:
Remarks
The Tag Name field will list only tags that have been defined inside the chatbot design using a Set Tag Action.
Trigger
On Condition Met. This action will trigger any child operation as the condition set by criteria is met.
Variables
This action does not produce any variable.
Availability
Channel specific availability follows the table below:
This action can be used only inside interactions and not as child of other actions. Any account can use this action regardless of subscription level.
Further Reading
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