Xenioo
  • Welcome!
  • Basic Concepts
    • Your Account
      • The Free plan
      • Upgrading to a paid plan
      • Canceling your subscription
      • Deleting your account
      • Additional Packages
      • Support
      • Payment & Invoicing
      • Messages Count
    • Designing your Chatbot
      • Introduction
      • Behaviors
      • Interactions
      • Actions and Operations
    • Chatbot Details
      • Chatbot Settings
        • General Chatbot Settings
        • Chatbot Conversation Settings
        • Chatbot Integration Settings
      • Teams
        • Team Permissions
        • Team Message Templates
        • Team Member Access
      • Backup & Restore
      • Clone and Reference Clone
    • Publishing
      • Live & Draft Chatbots
      • Publish Your Bot
      • Channels
        • Web
          • Web Variables
          • WordPress
          • Widget Customization
            • Initialization
            • Scripting
        • WhatsApp
          • WhatsApp Variables
          • First Message Processing
          • Configuring Providers
            • Infobip
            • ZOKO
            • MessengerPeople
            • Twilio
            • Chat-API
            • Maytapi
            • Wassenger
            • Waboxapp
        • RCS
          • RCS Variables
          • Configuring Providers
            • LINK Mobility
        • Google Business Messages
          • Google Business Messages Variables
        • SMS
          • SMS Variables
          • Configuring Providers
            • LINK Mobility
        • Facebook
          • Facebook Ads Integration
          • Feed Integration
          • Messenger Referral
          • Facebook Variables
          • Moving users from an existing bot to Xenioo
        • Telegram
          • Telegram Deep Linking
          • Telegram Variables
        • Slack
          • Configuring Slack
          • Slack Variables
        • Microsoft Teams
          • Microsoft Teams Variables
        • Discord
          • Discord Variables
        • Alexa
          • Troubleshooting
          • Alexa Variables
        • Google Assistant
          • Google Assistant Variables
        • Phone
          • Phone Variables
          • Configuring Providers
            • Voximplant
        • Custom
          • REST Reference Guide
          • API Variables
    • Users and Conversation Persistance
  • Artificial Intelligence
    • Intents
    • Expressions
    • Entities
      • Creating Manually
      • Entity Types
      • Synonims
    • Training & Testing your Model
      • Using the NLP Parse Logs
      • Importing Intents From File
    • NLP Master
  • Database
    • Xenioo Database
    • Collections
      • Import And Export Collections Data
    • Database API Interface
      • Url Filtering Syntax
      • Save To Collection
      • Delete From Collection
      • Query Collection
      • CSV Direct Data
  • Broadcasts
    • Broadcasts
      • Settings
        • On Demand
          • HubSpot
        • On Date And Time
        • On Time
        • On Trigger
        • On Interval
    • Campaigns
    • Distribution Lists
    • Audiences
    • Distribution Logs
  • Conversations
    • Conversations
    • Contacts
    • Chat Commands
    • Contact Details
    • Data Retention
  • Actions And Operations
    • Execution
      • Execution Diagram
    • Actions Availability
    • Variables and Tags
    • Dynamic Parsing And Content
    • Content
      • Text Action
      • Random Text Action
      • Quick Reply Action
      • Database Quick Reply Buttons Action
      • Quick Reply Array Action
      • Chat Delay Action
      • Phone Quick Reply Action
      • Email Quick Reply Action
      • Location Quick Reply Action
      • Display Location
      • Image Action
      • Video Action
      • Audio Action
      • File Action
      • Url Action
      • NLP Topics Summary Action
      • Highly Structured Message
      • Custom Class
    • Input
      • Voice Recognition Action
      • Global Detection
        • Text Parse Action
        • NLP Processing Action
        • Dialogflow Detection Action
        • IBM Watson Assistant Intent Detection Action
      • Generic Input Action
      • NLP Input Action
      • Number Input Action
      • Email Input Action
      • Phone Number Action
      • Media Attachment Action
      • Voice Input Action
      • Global Detection Action
      • Dialogflow
        • Dialogflow Input Action
        • Dialogflow Detection Action
      • IBM Watson Assistant
        • IBM Watson Assistant Input Action
        • IBM Watson Assistant Detection Action
    • Flow
      • Go To Action
      • Include Interaction Action
      • Random Split Action
      • Flow Control Action
      • Set Chat Operator State Action
      • Schedule Behaviour Action
      • Variable Switch Action
      • Tag Switch Action
      • Set Context Action
      • Conversation Bookmark Action
      • Create Conversation URL Action
      • Reset Conversation Action
      • Control Conversation Transfer Action
        • Forward Variable Value Action
    • Forms
      • Form Container
      • Fields
        • Text Box
        • Password
        • Text Area
        • Dropdown
        • Checkbox
        • Number
        • Date Picker
        • Time Picker
        • Calendar
        • File Upload
      • Layout
        • Image
        • Literal
        • Divider
        • Html Content
        • Custom CSS
    • Database
      • Load Single Record
      • Delete Records
      • Save Record
      • Save Raw Model
      • Query Collection Data
      • Move To Next Record
      • Set Field Filter Value
      • Order By Field
      • Set Field Value
    • Cards
      • Carousel Template Action
      • List Card Template Action
      • Buttons Card Template Action
      • Card Container Action
      • Interactive Message Action
      • One-Time Notification Request Action
      • Database Carousel Action
      • Dynamic Carousel Action
      • Card And Menu Buttons
        • Postback Button Action
        • URL Button Action
        • Call Phone Button
        • Share Button Action
        • Nested Button Action
        • Interactive Button
    • Profile
      • Set Variable Action
      • Delete Variable Action
      • Set Tag Action
      • Delete Tag Action
      • Set Campaign Subscription Action
    • Privacy
      • Forget User
      • Privacy Opt-In
      • Privacy Flag Condition
    • IoT
      • Control Device State
      • Device State Switch
    • Integration
      • Call API Service Action
      • Execute Cloud Script Action
        • Base Conversation object methods
        • Firebase Connection methods
        • Xenioo Database Collection Methods
      • Execute Client Script Action
      • Send SMS Message
      • Dynamic Content Action
      • Post To Facebook Action
      • Firebase Database Action
      • ActiveCampaign Action
      • Zapier Webhook Action
      • MailChimp Contact Action
      • Wordpress Search Action
      • RSS & Podcast Feed Action
      • SendGrid Mail Action
      • Send Mail Action
      • Send Custom Mail Action
  • Xenioo API
    • Choosing your API
    • Global Platform API
      • Authorization
      • Platform SSO
      • Bots
        • Publish
        • Clone
        • Reference Clone
        • Teams
          • List
          • Add Or Update
          • Delete
      • Conversations
        • Exist
        • Data
        • Share Url
      • AI
      • Statistics
        • Runtime Data
        • Report Files
        • Download Report File
      • Broadcasts
        • Broadcasts List
        • Broadcast State
  • Service State
    • Scheduled Maintenance
    • Platform Changelog
Powered by GitBook
On this page
  • Enabled
  • Broadcast Name
  • Message Type
  • Notification Mode
  • Ignore Chat Control State
  • Targeting
  • Audience Type
  • Audience
  • Scheduling

Was this helpful?

  1. Broadcasts
  2. Broadcasts

Settings

PreviousBroadcastsNextOn Demand

Last updated 4 years ago

Was this helpful?

The following fields can be configured for each broadcast in the general settings section.

Enabled

Enabled broadcasts are active and will be sent to the selected according to the configured schedule. A disabled broadcast will not be sent. You can use this setting to stop a recurring broadcast without deleting it.

Broadcast Name

The name of the broadcast. It can be anything you like. Nobody but you will see this text.

Message Type

This field specifies the broadcast message content type and can be used to define the message content for the target channel. Message Type is ignored for every channel but . While not mandatory, you are strongly invited to use a suitable message type for any Facebook Messenger broadcast as sending unsolicited or promotional content outside of the selected message type window may result in temporary or permanent ban of your page.

Notification Mode

This is the way the user will be notified when receiving your broadcast message. Select the notification mode that best suits your message importance. Message Type is ignored for every channel but .

Ignore Chat Control State

This flag, disabled by default, will ignore the chat control state when sending your broadcast. If enabled your broadcast message will reach also users that are otherwise only to users that are currently engaged in a standard chatbot conversation.

Targeting

Audience Type

Audience

This field is used to specify the audience that will be used by this broadcast. You can use the plus button to create a brand new audience or the edit button to interactively change the selected audience. Changes you make to the audience here are reflected on every broadcast using it.

Only users selected by the audience will be targeted for your broadcast.

Scheduling

Scheduling is where you choose how and when your broadcast is going to be sent to your users. Each scheduling mode has different options and settings you can find below:

  1. On Demand

  2. On Date And Time

  3. On Time

  4. On Trigger

  5. On Interval

This field specifies the type of filter your Broadcast is going to use. By default your broadcast Audience Type will be set to "All Users" meaning that any user will receive it. By selecting the "Select an audience" option, you enable a specific Audience selection.

audience
Facebook Messenger
Facebook Messenger
currently under operator control
Audience